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Communications and Marketing Coordinator

Objectives: Reporting to the Manager of Policy and Stakeholder Engagement, the Communications and Marketing Coordinator will work with the management team to develop and implement a comprehensive communications and marketing strategy to enhance SAI’s profile and brand and advance our mission. This role is key to supporting engagement, partnerships and resource development.

SAI’s practical and innovative programs involve a diverse, global group of stakeholders. The Communications and Marketing Coordinator will ensure that all communications reflect the brand and voice of SAI, yet are adjusted to engage different audiences. The Coordinator will develop, edit and design materials, with a focus on compelling written and visual story-telling of SAI’s mission, programs and impact. The Coordinator will facilitate online platforms, social media and other platforms to inform, inspire and grow SAI’s network.

SAI has varied sources of funding: a significant portion is earned through training and corporate programs fees; additional support is contributed by government and foundation grants and individual donors. The Coordinator will support the program departments to effectively position and market SAI’s programs and services, e.g. SA8000, Social Fingerprint, TenSquared, Corporate Membership, Training, etc.

Responsibilities:

Coordinate Communications and Marketing Content and Materials.

• Prepare and distribute SAI flagship communications materials and promotional documents in a variety of print and digital formats
  • website and social media content
  • monthly newsletter and annual report
  • press releases, articles, white papers
  • presentations, speeches, meeting packets
  • project briefers and information sheets
  • marketing brochures, presentations, etc.
  • model proposals and fundraising appeals
  • internal briefings and talking points
  • press materials, e.g bios, photos, press kits, media releases

• Manage photo and video library
• Support the design, production and distribution of program materials as delegated by project managers and directors, as needed
  • case studies, handbooks and other publications
  • online training center user guides
  • training and technical assistance content
  • project reports
  • Board materials
• Work with Manager of Policy and Stakeholder Engagement to produce communications policies and design and style guides

Coordinate Online and Social Media Platforms

• Manage and maintain SAI social media channels and website
• Develop strategies to engage more people and grow new audiences and channels for SAI brand development and fundraising
• Keeps abreast of digital marketing channels and partnerships; expand promotional opportunities
• Assist with special events as necessary

Coordinate Database and Analytics

• Conduct analytics of marketing and communications data (e.g. Google analytics), and integrate into future strategy and implementation
• Maintain and continually improve database systems (e.g. Access, Salesforce) and processes
• Grow the subscriber base for SAI communications in accordance with annual goals
• Track program participants and cross-promotional opportunities among departments
• Conduct market intelligence, including marketing surveys and benchmarking external programs

Relationship Development and Management

• Work with global and HQ staff and partners to coordinate news and publicize activities
• Support the Joint Boards Resource Development Committee, coordinating logistics, taking and drafting minutes and coordinating action items with relevant Board members and staff
• Support research and identification of new funding opportunities not already on the program departments’ work-plans – in particular, crowdfunding, social-media related opportunities
• Support scheduling of communications and marketing meetings and follow-up
• Support program teams with corporate and grant proposals and donor communications, as needed
• Assist with media relations, as needed

Qualifications and Core Competencies

Experience and Education:

• BA or equivalent required.

• Minimum 2+ years’ experience in a communications, marketing, development or fundraising role with strong writing requirements
• Strong administrative and project management experience, with the proven ability to manage multiple projects and make decisions on how to prioritize tasks
• Familiarity and experience with international workplace human rights, CSR & labor issues and organizations strongly preferred
• Experience working in cross-functional and/or cross-cultural teams strongly preferred
• Experience with both a nonprofit or social enterprise and with a private sector employer a plus

Skills:

• Intermediate-advanced knowledge of MS Office (including Word, Excel, PowerPoint and Outlook)
• Experience with databases, web-based tools, CRM/CMS, and analytics tools

• Exceptional communication and interpersonal skills across all dimensions (written, verbal)
• Ability to work well under pressure while liaising in a professional and positive manner with different teams
• Skills in developing, building, and maintaining a brand with key stakeholder groups, preferably in both corporate and nonprofit and/or public policy settings
• Strong organizational skills with ability to create and enhance systems and processes
• Ability to manage aggressive deadlines, maintaining meticulous attention to detail and follow-through
• Ability to distill complex organizational information to convincing and engaging copy
• Ability to write quickly in a variety of voices and formats
• Basic graphic design skills strongly preferred

Characteristics:

• Dedication to mission, intellectual curiosity, enthusiasm, initiative, process-orientation, team-orientation, pragmatism, flexibility, resourcefulness, willingness to experiment. orientation to measurable results, appreciation of diversity

Application:

To apply, please send resume, cover letter, and salary requirements to [email protected]. Please insert “Communications and Marketing Coordinator” in the email subject line. Finalists will be presented with additional project tasks before hiring.

The position is at SAI Headquarters in New York City.  Compensation commensurate with experience and appropriate for a charitable organization of SAI’s size. Excellent benefits package. SAI is an Equal Opportunity Employer.

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Executive Assistant

Objectives: Reporting to the CEO, the Executive Assistant supports the CEO, staff and Boards to ensure organizational alignment, effectiveness and efficiency. The position is responsible for the organization and coordination of HQ and field operations, to facilitate communications, project management, employee development, and resource development, all in furtherance of our mission to protect workers and communities.

SAI’s practical and innovative programs involve a diverse, global group of stakeholders; this requires nimble, collaborative, multi-disciplinary teams. The Executive Assistant will serve as SAI’s internal “eyes and ears” and as a bridge across all departments. The position will help to connect the dots across teams to improve productivity and progress towards our goals. The position will handle a wide range of tasks, and the ideal candidate will be comfortable with both administrative and strategic responsibilities.

While the Executive Assistant’s responsibilities are broad, SAI departments and staff are largely responsible for their own operations, including administration and resource development. The Executive Assistant’s role is to help the CEO to facilitate teamwork and support efforts to maximize efficiencies and proactively identify risks and opportunities beyond everyone’s day-to-day duties.

Responsibilities:

Coordination of Executive Office

• Support the CEO in a variety of administrative tasks, including
  • Manage appointments, meetings, and travel; handle time tracking and expense reports
  • Attend meetings and take notes; support follow-up
• Support the CEO in effective communications
  • Handle routine correspondence, including those of a sensitive or confidential nature
  • Assist in preparing speeches, presentations, and packets for meetings and/or events
• Proactively monitor, research and keep the CEO well-informed of upcoming commitments and responsibilities, and relevant internal and external issues, following up appropriately
• Support the CEO in launching and implementing special programs, including research and project management as necessary

Coordination of Board of Directors and Advisory Board

• Manage logistics, assist in and coordinate drafting and submission of reports for Advisory Board, Board of Directors, board committees, and other meetings; take and draft minutes.
• Organize filing, controlling, and maintaining all Advisory Board and Board of Directors documents, terms, policies, and related procedures

Coordination of HQ and Field Staff

• Facilitate updates and communications across all programs and departments
  • Establish processes for internal communications and information sharing
  • Coordinate staff meetings, including HQ and field staff
  • Manage internal communication platforms and share-sites
  • Research general staff development opportunities and coordinate activities such as brown-bags and workshops
• Serve as liaison for field staff, including contractors and Authorized Representatives, coordinating with relevant departments to optimize planning, project development and management, fundraising, and finance and administration
• Work with IT department to continually improve platforms and tools for internal communications and project management

Support for Resource Development and Special Programs

• Support research and identification of new funding opportunities (individual, foundation, corporate and government, etc) not already on the program departments’ radars
• Track HQ/field staff and Board travels to identify cross-marketing and new funding opportunities; support scheduling of meetings and follow-up
• Work with Communications & Marketing Manager and Manager of Policy and Stakeholder Engagement to prepare and distribute internal briefings and promotional materials to help staff and Boards to pursue funding opportunities
• Support CEO with fundraising appeals and correspondence
• Coordinate logistics for special programs and events as needed

Qualifications and Core Competencies

Experience and Education:

• BA or equivalent required.
• Minimum 2 years of experience in professional office setting
• Strong administrative and project management experience, with the proven ability to manage multiple projects and make decisions on how to prioritize tasks

• Familiarity and experience with international workplace human rights, CSR & labor issues and organizations strongly preferred
• Experience working in cross-functional and/or cross-cultural teams strongly preferred
• Experience with both a nonprofit or social enterprise and with a private sector employer a plus

Skills:

• Intermediate-advanced knowledge of MS Office (including Word, Excel, PowerPoint and Outlook)
• Experience with databases and web-based tools

• Exceptional communication and interpersonal skills across all dimensions (written, verbal)
• Ability to work well under pressure while liaising in a professional and positive manner with different teams
• Ability to understand and advance strategic priorities, balancing multiple perspectives and sensitivities
• Strong organizational skills with ability to create and enhance systems and processes
• Ability to manage multiple activities and projects simultaneously, with appropriate prioritization
• Ability to manage aggressive deadlines, maintaining meticulous attention to detail and follow-through
• Ability to exercise discretion and maintain confidentiality

Characteristics:

• Dedication to mission, intellectual curiosity, enthusiasm, initiative, process-orientation, team-orientation, pragmatism, flexibility, resourcefulness, willingness to experiment. orientation to measurable results, appreciation of diversity

Application:

To apply, please send resume, cover letter, and salary requirements to [email protected]. Please insert “Executive Assistant” in the email subject line. Finalists will be presented with additional project tasks before hiring.

The position is at SAI Headquarters in New York City.  Compensation commensurate with experience and appropriate for a charitable organization of SAI’s size. Excellent benefits package. SAI is an Equal Opportunity Employer.

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Finance and Administrative Coordinator

Objectives: Reporting to the CFAO and Manager of Finance & Administration, the Finance & Administrative Coordinator is responsible for the organization and coordination of office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. This position will also assist the Finance Department with accounts receivable functions. The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This person must be well organized, flexible, and enjoy the administrative challenges of supporting HQ and field personnel.

Responsibilities

• Update, design, implement, and oversee adherence to office policies and procedures; ensure the office is compliant to the SA8000 Standard.
• HR administration: orientation and training of new staff members and interns; periodic review and update of materials for personnel; follow up on benefit changes with health plan administrator to maintain compliance in a timely manner.
• General office maintenance: planning logistics, performing upkeep and leasehold improvements, liaising with building management, manage office orders, maintaining office filing system, and performing upkeep and scheduling regular servicing of office equipment.
• Coordinating and assisting with contact database activities, including maintaining updated contact information for organization.
• Serving as backup for I.T. Consultant as necessary: diagnosing daily I.T. related issues, coordinating updates and upgrades with I.T. Consultant.
• Assisting with preparation of materials and taking minutes for staff meetings.
• Keep track and process accounts payables and incoming payments
• Prepare bills, invoices, and bank deposits
• Answering general inquiries.
• Keeping abreast of labor rights issues.
• Assisting other staff as needed.

Qualifications and Core Competencies

Experience and Education

• Bachelor’s degree in relevant field
• Experience in:
  • Project management and coordination
  • HR administration
  • Accounting, data and administrative management practices and procedures

Demonstrable Skills and Capabilities

• Excellent interpersonal and team building skills
• Ability to learn and adapt to various technology for time and expense management, project management, and accounting (such as: Microsoft Office Suite, Quickbooks)
• Exceptional time management skills and ability to multi-task and prioritize work
• Must be detail oriented

Characteristics

• Creative, willing to experiment, hands-on, take initiative, flexible, resourceful, team-oriented, able to balance analysis and action, results-oriented, entrepreneurial
• Resourcefulness, with an orientation to measurable results
• Committed to SAI’s mission

Application:

To apply, please send resume, cover letter, and salary requirements to [email protected]. Please insert “Finance and Administration Coordinator” in the email subject line.

The position is at SAI Headquarters in New York City.  Compensation commensurate with experience and appropriate for a charitable organization of SAI’s size. Excellent benefits package. SAI is an Equal Opportunity Employer.

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SA8000 Social Compliance & Management System Trainer in China

In order to maintain quality, SAI has established the following requirements and qualification process for our consultants. SAI developed one of the world’s preeminent social standards – SA8000. SAI and SA8000 focus on human rights in the workplace and the supply chain. SAI trainers need to be able to understand and communication the perspective of all stakeholders.

In addition to the training needs of SAI – this applicant may also be considered for Accreditation Auditing work with SAI’s sister organization, Social Accountability Accreditation Services (SAAS). Below you will see the qualifications & requirements for SAI consultant in China to take on the role of Trainer. Please note that this is a consultant position; not a full time employment.

The core of our training program is the SA8000 Introduction & Basic Training course and our SA8000 Advanced Auditor course, as well as continuing professional development courses for auditors.