Md. Uzzwal Hayder: An organization is an extremely complex & diversified place where people are gathered having numerous dissimilar circumstantial in context of family, friends, relatives, educational institution, religion, belief, attitude, norms, values and socialization. An interpersonal relationship plays a pivotal role to establish & strengthen a sustainable relationship among individuals, teams & organization in wider aspects.
An interpersonal relationship refers to a strong bonding between two or more people. Attraction between individuals brings close to each other and eventually results in a strong interpersonal relationship.
Formation of Interpersonal Relationship
An interpersonal relationship can develop between any of the following:
The Importance Of Interpersonal Relationship At Workplace.
Human beings are not machines who can work at a stretch. We need people to talk to and share our feelings. Imagination of working in an organization with no friends around is just impossible. We are social animals and we need friends around. An individual working in isolation is more prone to stress and anxiety. They hardly enjoy their work and attend office just for the sake of it. Individuals working alone find their job monotonous. It is essential to have trustworthy fellow workers around with whom one can share all his secrets without the fear of them getting leaked. We must have friends at the workplace who can give us honest feedback.
We need people to discuss various issues, evaluate pros and cons and reach to solutions benefiting not only the employees but also the organization on the whole. Employees can brainstorm together and reach to better ideas and strategies. Strategies must be discussed on an open platform where every individual has the liberty to express his/her views. Employees must be called for meetings at least once in a week to promote open communication. Interaction on a regular basis is important for a sound relationship.
Misunderstandings and confusions lead to negativity at the workplace. Conflicts lead us nowhere and in turn spoil the work environment.
It is essential to have some trustworthy coworkers at the workplace who not only appreciate us when we do some good work but also catch our mistakes. One needs to have people at the workplace who are more like mentors than colleagues.
We need colleagues to fall back on at the times of crisis. If we do not talk to anyone at the workplace, no one would come to help us when we actually need them.
An Individual working all alone is overburdened and never finishes tasks within deadlines. Support of fellow workers is important. We just can’t do everything on our own. Roles and responsibilities must be delegated as per specialization, educational qualification and interests of employees. An individual needs help of his fellow workers to complete assignments on time and for better results.
How Can We Establish Interpersonal Relations At Workplace?
Employees must get along well for a positive and healthy atmosphere at the workplace. Let us go through some tips to improve interpersonal relationship at workplace.
There is a certain way of behaving at the workplace. It is essential to be professional at work. We should never misbehave with any of our colleagues. Leg-pulling, criticism, backbiting are a strictly considered as violent behavior. It is better to avoid someone you don’t like rather than fighting or arguing with him/her. Our office colleagues can be our friends as well but we must know where to draw the line. Too much of friendship is harmful and spoils relationship among employees.
Superiors must formulate specific KRAs for all the employees and make sure job responsibilities do not overlap. Overlapping of job responsibility leads to employees interfering in each other’s tasks and eventually fighting over small and meaningless issues. We should be concerned only with our work rather than trying to find out what the other employee is up to.
Giving space in fact is essential in all relationships. Overhearing anyone else’s personal conversation is strictly unprofessional. An employee must not open envelopes, couriers or letters not meant for him. Such practices lead to severe displeasure among employees and eventually spoil relationships.
Even if we know something about someone, we should learn to keep things to ourselves. We should discuss it with the individual concerned in private rather than publicizing the whole thing. Organization has nothing to do with anyone’s private matters.
If our superior asks us to share some information with any of our colleagues, we have to make sure it is shared in its desired form. Data tampering and playing with information spoil relationships among colleagues and lead to confusions at the workplace.
We never know when they might misuse them. Even if you do, make sure you are doing it with someone you trust blindly.
We must not bring your personal tensions to work. We have to think before we speak. Making fun of colleagues is something which is not at all expected out of a professional.
It might insult him/her. Rather, we can call the individual concerned either in our own office room or conference room. We should avoid comparisons among team members. The employees must be strictly judged according to their work and nothing else. Employees doing well should be suitably rewarded.
We should not try to harm anyone. It is absolutely okay to appreciate someone who has done something exceptionally well. We must avoid being jealous. It will harm us in the long run. There should always be healthy competition among the employees for a healthy environment at the workplace.
How To Manage Conflicts In Interpersonal Relationship At Workplace:
Conflicts play an important role in spoiling relationship among employees at the workplace and must be controlled at the initial stages to expect the best out of individuals.
What Is Important For Developing Interpersonal Relationship?
A relationship does not survive if any of the above is missing.
Writer: AGM, HR, Admin, Compliance & OD, Croydon Kowloon Designs Ltd., Bitopi Group